Our approach to 2020

Governance, ethics and integrity: Maintain our commitment to ethics through our Ethics Everywhere program, supported by a network of Ethics Officers, and legal, ethics and compliance training programs. We aim to continue be one of the World’s Most Ethical Companies.

Innovation and technology: Drive innovation throughout everything we do; ensure that we are utilizing technology and innovative solutions to deliver Building a Better Tomorrow. Continue to strengthen this latter component in 2019/20.

Thought leadership: Extend thought leadership and brand association through industry research.