Skip Ribbon Commands
Skip to main content

Facilities Management

Providing maximum efficiency, safety and employee comfort.

​​​​​​​​​​​​​​​​​​We employ proven processes, building management technology and economies of scale that will help our clients reduce their facility operating costs.


​​​​​​​​​​​​At JLL, our Integrated Facilities Management team have a consistent and proven track record in increasing the productivity of real estate portfolios through strategic sourcing, reductions in energy consumption and responsive engineering services. We drive continuous improvement by harnessing our experience and expertise to bring new ideas and market intelligence to the table.

We deliver services for all property types through dedicated on-site teams backed by a regional best practices platform. Our low-cost processing centres located throughout Asia deliver central functions such as scheduled and unscheduled maintenance, accounts payable and lease administration.

We customise our model to su​it your needs, therefore enabling you to respond to changing business requirements. Our ability to deliver results gives you the confidence to achieve your desired outcomes.

Optimising the real value of your facilities:

IFM-IncreasedEfficiency.png IFM-ContinuousImprovement.png

IFM-Flexibility.png IFM-DeliveringResults.png

IFM Services Offerings

JLL offers a wide range of products and services, from strategic solutions to operational facility management, to suit your requirements. This includes account management; workplace services, covering engineering and employee experience services; through to facilities services, including site and occupancy services. All of this is supported by our shared service centres, strategic sourcing, technology, quality programs and talent management sectors, managed by the JLL head office team.


​FM Approach​

Our Facilities Management team is supported by our Centres of Excellence (COE) group, which acts as a knowledge and skills base for the delivery of international best practice to all JLL clients and services, allowing the Account teams to concentrate on their client-focused roles. This team of 110 experienced professionals across Asia Pacific is a multi-million dollar investment by JLL that has enabled us to collect and drive best practices across our Client Account teams.​



"JLL's general philosophy, approach and drive to provide a highly professional and quality service matches our demanding standards and expectations. JLL have shown commitment in meeting their contractual obligations for providing security, cleaning, and other related services for school operations and have worked flexibly and patiently with us.

Their wealth of in-house experience allows us to seek added-value advice and support on matters such as energy management, plant maintenance and estate planning initiatives. I can say personally and with conviction, having worked with many FM Providers in the Education sector over many years and in different continents that JLL understands and respects the diverse nature of a School community and they deliver exceptionally well."

- Robert Irvine
Director of Finance & Operations (Bursar)
Kellett School – The British International School in Hong Kong


Latest news and research

 

 

Hong Kong Tops World’s Priciest Office Space/hong-kong/en-gb/news/556/hong-kong-tops-world-s-priciest-office-spaceHong Kong Tops World’s Priciest Office Space<p>​<strong style="text-align:justify;">HONG KONG, </strong><strong style="text-align:justify;">8 DECEMBER </strong><strong style="text-align:justify;">2016</strong><span style="text-align:justify;"> – Hong Kong is the city with the world's highest rent for a premium office, with London and New York in second and third place respectively, according to JLL's latest Global </span><a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.jll.com_premiumrents&d=DgMFAw&c=5oszCido4egZ9x-32Pvn-g&r=6iUAEoF3Brm456VVhrmIsHYTAPryud3-wsfWHfnbKHY&m=gtweji4ruVAVDGEAz2juBwtCFK8P9KRURYNQSOSO0yI&s=DSHxjNNCi8fcc1_8kUHi7jvvR8nsZd1pcXPvSD3AQ6k&e=" style="text-align:justify;">Premium Office Rent Tracker</a><span style="text-align:justify;">.</span><span style="text-align:justify;">​</span></p><p style="text-align:justify;">Hong Kong takes a significant lead in terms of occupancy costs compared to the two other global cities. The price of premium office space — defined as those in Class A buildings with excellent facilities — in Hong Kong's Central district is more than 50 percent higher than rates in London and New York. It costs US$302 per square foot per year to rent space in a top–notch building in Hong Kong alongside US$197 per square foot in London's West End and US$194 per square foot in Midtown New York. </p><p style="text-align:justify;">This is also a new high for Hong Kong compared to US$262 a year ago. Prices were pushed up due to strong demand and shortage of stock as companies from Mainland China look to have a base in Hong Kong.</p><p style="text-align:justify;">"Hong Kong's Central district is being reshaped as western banks and financial institutions downsize or move out due to global challenges such as slower economic growth and increased compliance and regulations," says <strong>Megan Walters, Head of Research, Asia Pacific, JLL</strong>. "Mainland Chinese wealth and asset companies are moving in as they seek to boost their presence in Hong Kong. This demand is expected to continue with the launch of the Shenzhen-Hong Kong Stock Connect program in December. The market is also set to get more fragmented since the initial requirement from these companies is usually less than 5,000 square feet. This could prove challenging for both tenants and landlords for the long term."</p><p style="text-align:justify;"><strong>Alex Barnes, Head of HK Markets at JLL, </strong>says: "A mix of tight vacancy, no new supply and PRC corporate appetite for the premium end of the office market, have all fuelled strong rental growth in Central through 2016. Despite the headline of high rents in Hong Kong, there is opportunity for Central tenants to capture significant rental savings in nearby established districts as evidenced by two law firms moved to Quarry Bay in 2016, "</p><p style="text-align:justify;">"Hong Kong is unique in its office offering and pricing. Not only does Hong Kong boast the world's most expensive rents, but more importantly, savings of 60-80% can be found in nearby and increasingly accessible locations such as Wong Chuk Hang, Quarry Bay and Kowloon East," he adds.</p><p style="text-align:justify;">Both Beijing and Shanghai fell a place to fourth and sixth position respectively. Tokyo leapfrogged past Shanghai to take fifth spot, propelled by high leasing activity and big-ticket pre-commitments, while New York has seen premium rents increase by more than 10 percent in 2016. Singapore takes 18<sup>th</sup> spot in the rankings after a rental correction with more office space supply in the city-state. </p><p style="text-align:justify;">"The world's most important and interconnected cities dominate the top spots in the rankings," says Walters. "There is a clear demand for them as seen in how vacancy rates are less than 2 percent in three out of these six gateway cities, specifically Hong Kong, Beijing and Tokyo. And Singapore's relatively lower rent gives it a competitive advantage over these costlier Asian gateway cities."</p><p style="text-align:justify;"><strong>About the JLL Global Premium Office Rent Tracker</strong></p><p style="text-align:justify;">In this second edition, the report compares like-for-like occupation costs across 35 major markets in 31 cities of differing function and evolution, ranging from Established World Cities (such as New York, London and Tokyo) through to Emerging World Cities (like Mexico City Moscow and Mumbai) and New World Cities (as typified by San Francisco, Sydney and Toronto). The Tracker includes the key elements of occupancy costs – net effective rent, service charges and property tax – all standardised to enable international comparisons.</p><p> <strong>The Top 10 Most Expensive City Districts For Renting Office Space</strong></p><p>1.      Hong Kong, Central</p><p>2.      London, West End</p><p>3.      New York, Midtown</p><p>4.      Beijing</p><p>5.      Tokyo</p><p>6.      Shanghai</p><p>7.      Delhi</p><p>8.      San Francisco </p><p>9.      London, City</p><p>10.  Hong Kong, Island East </p><p style="text-align:justify;">Click <a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.jll.com_research_global-2Dpremium-2Doffice-2Drent-2Dtracker&d=DgMFAw&c=5oszCido4egZ9x-32Pvn-g&r=6iUAEoF3Brm456VVhrmIsHYTAPryud3-wsfWHfnbKHY&m=gtweji4ruVAVDGEAz2juBwtCFK8P9KRURYNQSOSO0yI&s=IiF5zgraxMg4MiT_HNE3gbxNi_rkBlWPXgSkHykuE84&e=">here</a> to download the report.</p><p> </p><p style="text-align:center;">– ends –</p>0x0100E81015D9D08198458B498FF948D658F90052B0972AFC77B94093C478C1B5B47C88
JLL: Shenzhen-HK Stock Connect to boost office demand in Central further in 2017/hong-kong/en-gb/news/555/jll-shenzhen-hk-stock-connect-to-boost-office-demand-in-central-further-in-2017JLL: Shenzhen-HK Stock Connect to boost office demand in Central further in 2017Investment demand for commercial properties at the crossroads0x0100E81015D9D08198458B498FF948D658F90052B0972AFC77B94093C478C1B5B47C88
Which Asian city has the world’s priciest office space?/asia-pacific/en-gb/news/366/which-asian-city-has-the-worlds-priciest-office-spaceWhich Asian city has the world’s priciest office space?<p><strong>​SINGAPORE, 2 DECEMBER 2016</strong> – Hong Kong is the city with the world's highest rent for a premium office, with London and New York in second and third place respectively, according to JLL's latest Global <a href="http://www.jll.com/premiumrents">Premium Office Rent Tracker</a>.<br></p><p>Hong Kong takes a significant lead in terms of occupancy costs compared to the two other global cities. The price of premium office space – defined as those in Class A buildings with excellent facilities - in Hong Kong's Central district is more than 50 percent higher than rates in London and New York. It costs US$302 per square foot per year to rent space in a top-notch building in Hong Kong alongside US$197 per square foot in London's West End and S$194 per square foot in Midtown New York. </p><p>This is also a new high for Hong Kong compared to US$262 a year ago. Prices were pushed up due to strong demand and shortage of stock as companies from Mainland China look to have a base in Hong Kong.</p><p> "Hong Kong's Central district is being reshaped as western banks and financial institutions downsize or move out due to global challenges such as slower economic growth and increased compliance and regulations," says Megan Walters, head of research, Asia Pacific, JLL. "Mainland Chinese wealth and asset companies are moving in as they seek to boost their presence in Hong Kong. This demand is expected to continue with the launch of the Shenzhen-Hong Kong Stock Connect program in December. The market is also set to get more fragmented since the initial requirement from these companies is usually less than 5,000 square feet. This could prove challenging for both tenants and landlords for the long term."</p><p>Both Beijing and Shanghai fell a place to fourth and sixth position respectively. Tokyo leapfrogged past Shanghai to take fifth spot, propelled by high leasing activity and big-ticket pre-commitments, while New York has seen premium rents increase by more than 10 percent in 2016. Singapore takes 18th spot in the rankings after a rental correction with more office space supply in the city-state. </p><p>"The world's most important and interconnected cities dominate the top spots in the rankings," says Walters. "There is a clear demand for them as seen in how vacancy rates are less than 2 percent in three out of these six gateway cities, specifically Hong Kong, Beijing and Tokyo. And Singapore's relatively lower rent gives it a competitive advantage over these costlier Asian gateway cities." </p><p><strong>About the JLL Global Premium Office Rent Tracker</strong></p><p>In this second edition, the report compares like-for-like occupation costs across 35 major markets in 31 cities of differing function and evolution, ranging from Established World Cities (such as New York, London and Tokyo) through to Emerging World Cities (like Mexico City Moscow and Mumbai) and New World Cities (as typified by San Francisco, Sydney and Toronto). The Tracker includes the key elements of occupancy costs – net effective rent, service charges and property tax – all standardised to enable international comparisons.</p><p><strong> The Top 10 Most Expensive City Districts For Renting Office Space</strong></p><p>1.       Hong Kong, Central</p><p>2.       London, West End</p><p>3.       New York, Midtown</p><p>4.      Beijing</p><p>5.       Tokyo</p><p>6.       Shanghai</p><p>7.       Delhi</p><p>8.       San Francisco  </p><p>9.       London, City</p><p>10.    Hong Kong, Island East ​</p><p>Click <a href="http://www.jll.com/_layouts/15/FIXUPREDIRECT.ASPX?WebId=2c1c167f-d7d5-4fa4-9a10-c81e8534a187&TermSetId=666b5bd7-72ba-4fd4-9d3a-8b8baf05722e&TermId=ce658c17-f203-466e-b413-fe385226cb71">here</a> to download the report.<br></p><p style="text-align:center;">​</p><p style="text-align:center;">– ends –</p><p> </p><p><strong>About JLL</strong></p><p>JLL (NYSE: JLL) is a professional services and investment management firm offering specialized real estate services to clients seeking increased value by owning, occupying and investing in real estate.  JLL is a Fortune 500 company with, as of December 31, 2015, revenue of $6.0 billion and fee revenue of $5.2 billion, more than 280 corporate offices, operations in over 80 countries and a global workforce of more than 60,000.  On behalf of its clients, the company provides management and real estate outsourcing services for a property portfolio of 4.0 billion square feet, or 372 million square meters, and completed $138 billion in sales, acquisitions and finance transactions in 2015. As of September 30, 2016, its investment management business, LaSalle Investment Management, has $59.7 billion of real estate assets under management. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit <a href="http://www.jll.com/">www.jll.com</a>.</p><p>JLL has over 50 years of experience in Asia Pacific, with 36,000 employees operating in 94 offices in 16 countries across the region. The firm won 15 awards at the International Property Awards Asia Pacific in 2016 and was named number one real estate investment advisory firm in Asia Pacific for the fifth consecutive year by Real Capital Analytics.  <a href="http://www.ap.jll.com/">www.ap.jll.com</a></p>0x0100E81015D9D08198458B498FF948D658F90052B0972AFC77B94093C478C1B5B47C88

 

 

Hong Kong Economic Monitor - December 2016/hong-kong/en-gb/research/268/economic-monitor-2016-12Hong Kong Economic Monitor - December 2016China’s latest round of capital controls has implications for Hong Kong’s property market.0x01010063443623C9F9004FA21AA8EABD6132C80096456DD4F4AF204EB9DD2C24B361B045
Global Premium Office Rent Tracker Q4 2016/asia-pacific/en-gb/research/830/premium-office-rent-tracker-q4-2016Global Premium Office Rent Tracker Q4 2016Where are the most expensive offices in the world? Explore premium occupancy costs across the globe and the strains that cities face as their real estate markets try to accommodate growth.0x01010063443623C9F9004FA21AA8EABD6132C80096456DD4F4AF204EB9DD2C24B361B045
Government Land Sale: Kai Tak/hong-kong/en-gb/research/267/post-tender-particulars-23-november-2016nkil-6557Government Land Sale: Kai TakLifestyle International acquires first commercial development site in Kai Tak for HKD 7.4 billion0x01010063443623C9F9004FA21AA8EABD6132C80096456DD4F4AF204EB9DD2C24B361B045