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Our people

Current Respo​nsibilities

Samuel Ma is a National Director with JLL’s Integrated Facilities Management team, based in Hong Kong. ​

He is currently responsible for the overall delivery of services to local accounts from the Education Sector in Greater China, including universities, community colleges and international schools covering approximately 6 million square feet. These services include account management, vendor management, maintenance of in-scope equipment, systems and process management, accounting, process improvement and compliance. 

Samuel is also responsible for the delivery of facilities management consultancy projects. ​

He specialises in people management, service operations management and change management.


Experience

Samuel has more than 20 years’ experience in corporate services and facilities ​management, including 10 years spent in the banking industry and 6 years working with the education sector.

He has supported JLL’s IFM team in managing transition programme​​s for several high-profile facilities management contracts, including Hang Seng Bank, HSBC, JPMorgan Chase, Goldman Sachs,​​ Harrow International School, Kellett International School and the Hong Kong Baptist University’s Shek Mun Community College, to name just a few.

Samuel’s consultancy experience includes extensive work with the Hong Kong J​ockey Club, the Hong Kong Science and Technology Park, Hang Sen​​​g Bank and Royal Bank of Scotland. He is active in reviewing FM operations and recommending improved delivery models.


Education

Samuel holds a Master of Science degree in Engineering Management an​​d an MBA (HK).


Affiliations

Samuel is a Certified Member of the British Institute of Facilities Management (B​​​IFM).